EFFECT OF PERCEIVED ORGANIZATIONAL JUSTICE ON INDIVIDUAL AND ORGANIZATIONAL PERFORMANCE: CONTRIBUTION OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND POWER DISTANCE IN THE RELATIONSHIP
Abstract
Perception of fairness at workplace is the guarantee for generating positive attitudes at individual and organizational level. This study investigated the relationship between perceived organizational justice and individual & organizational performance under the mediating impact of organizational citizenship behavior. Testing the moderating impact of power distance was also part of study objectives. Population of this study was paramedical staff. Data were collected under convenient sampling technique through already developed questionnaires. Reliability values were in acceptable range. Total 550 questionnaires were distributed, 510 were received & 453 were completely filled with 88% response rate. Data were analyzed through descriptive and inferential statistical techniques. Indirect paths were estimated through SOBEL test. Results were in accordance with literature. POJ showed a positive impact on both perceived organizational and individual performance. No mediation was found in the relationship of perceived organizational justice and perceived organizational performance whereas partial mediation was found among the relationship of perceived organizational justice and perceived employee performance. The moderating impact remained insignificant. Limitations, future directions and recommendations have also been discussed.