EFFECT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE WITH MODERATING ROLE OF ORGANIZATIONAL COMMITMENT
Abstract
The concept of Emotional Intelligence is an imperative and largely being used in many fields including psychology and management these days. This study intends to explore the effects of emotional intelligence on performance with moderating role of organizational commitment. For this rationale, banks from city Faisalabad, Pakistan were preferred as population. Banks were selected through random and convenient sampling. Data was collected through a coherent questionnaire that comprised of close ended questions. For the same purpose, questions were extracted from the tested scales which had already been used by the researchers. Therefore, the uniformity and reliability of the relevant scales have been proved. Respondents for the study were 180. The data was not only elaborated with indications to central tendency of the respondents and their divergence but also tested on certain statistical tests for acceptance or rejection of the hypothesis. Outcomes exposed that Emotional Intelligence has a strong and significant effect on Job Performance and the Organizational Commitment being a moderator plays an important role between them.